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Privacy Policy

This privacy policy describes the policies and procedures of Shake Tree Co., Ltd. (hereafter “We”, “Our” or Us”) when we handle your personal information or similar information with regard to various services as well as us sending news or responding to your inquiries.

Basic Policy

We recognize the importance of personal information, consider it to be a social responsibility to protect personal information, comply with laws and regulations concerning personal information, and properly acquire, use, and manage personal information. The information collected by us will be handled appropriately within the scope of the purpose of use.

Scope of Application

This privacy policy applies only to this site.

Acquiring Personal Information and Purpose Of Use

Your personal information, the purpose of use, the storage period obtained by us are as follows:

Acquiring Personal Information on Our Contact Form

We have a contact form (http://www.shaketreetokyo.com/en/contact/).

We will acquire the following personal information when you use our contact form

  • Name entered in the contact form
  • Email address entered in the contact form
  • Phone number entered in the contact form
  • Inquiry details entered in the contact form
Purpose of Use

We use personal information for the following purposes. If there is a change in the purpose of use, we will notify you before use.

  • To perform business related to restaurant use
  • To provide information on restaurants, menus, various events, new projects, etc.
  • For recruitment purposes
  • For internal analysis and research
Retention Period

Personal information entered in the contact form will be stored for up to 3 years.

Consent to obtain personal information

We invite you to read this privacy policy before you contact us via the contact form.

By contacting us, you are deemed to have agreed to this Privacy Policy.

Acquiring Personal Information by Cookie

We may send cookies to your computer.

Cookies are small text files created by a website that are stored in the user’s computer. Cookies provide a way for the website to recognize you and keep track of your preferences.

Purpose of Use

This is to increase the convenience of browsing the website.

If you allow cookies to be saved and read in your browser settings, websites can obtain cookie keys from your browser.

Please note that your browser only sends cookies sent and received by the website server to protect your privacy.

Retention Period

Our cookies are stored for one year.

Information Regarding Browser Cookie Settings

You can choose the settings for sending and receiving cookies from “Allow all cookies”, “Reject all cookies”, “Notify users when cookies are received”. The setting method differs depending on the browser. Please check your browser’s “Help” menu for cookie settings.

Please note that if you choose to reject all cookies, you may not be able to receive services that require authentication and may be restricted from using some services on the Internet.

Management of Personal Information

We will thoroughly manage the information provided by customers as follows.

  1. Ensuring Information Accuracy
    We will maintain personal information accurately and in the most up-to-date format
  2. Safety Management Measures
    We protect personal information by implementing appropriate security measures to prevent leakage, loss or destruction of personal information.
  3. Discard of Personal Information
    When personal information is no longer needed, it will be promptly discarded.
  4. Disclosure, Correction, Addition, Deletion, Suspension of Use of Personal Information
    If you wish to disclose, correct, add, delete, or suspend the use of your personal information, we will confirm your identity and respond promptly.

If you would like us to perform any of the above actions, please contact us here.
Email address: info*shaketreetokyo.com (Please replace * with @)

Providing Personal Information to Third Parties

We will not provide personal information to third parties without the consent of the customer except when required to do so by law. If personal information is to be provided to a third party, the information to be provided and the purpose of the provision will be presented, and the information will be provided to the third party only with the consent of the customer unless the law provides otherwise.

Personal Information of Minors

When a minor contacts us via the contact form, the consent of the parent is implied and shall be considered obtained at the time of inquiry.

Analysis Tool

We use the web access analysis tool “Google Analytics” by Google LLC.

“Google Analytics” uses cookies to collect access information. This access information is collected anonymously and does not identify your name or address.

Google Analytics’ cookies are kept for 26 months. You may refuse collection by disabling cookies, so please check your browser settings.

Click here to review the Google Analytics Terms of Service. Also, if you would like to learn more about “How Google Uses Data When Users Use Google Partner Sites and Apps,” click here.

Changes to Privacy Policy

We will comply with Japanese laws and regulations that apply to personal information, and review and improve the content of this privacy policy as appropriate. The updated privacy policy will always be disclosed on this page.

Contact

Please contact us at the e-mail address below for further information regarding our company or the handling of personal information.

Shake Tree Co., Ltd.
Iwasaki Building 1F, 3-13-6, Kamezawa, Sumida-ku Tokyo, 130-0014
Email address: info * shaketree.com (Please replace * with @)

Formulated on September 1, 2011

Revised April 28, 2020

Changes to Our Business Hours

We’d like to let you know we’ll be closed on Friday, October 30th but we’ll be open on Monday, October 26th instead.
Thank you in advance for your understanding. We look forward to seeing you at Shake Tree!